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Privacy Policy

Last update: April 17, 2023

Ensuring the confidentiality of your personal data is very important. This Privacy Policy describes how we collect and use the personal information provided by the user when accessing and using our Ana Viegas MD website. All personal information collected through contact forms, comment boxes, purchases or subscriptions is only used to help make your visit to the website as productive and enjoyable as possible. The use of the services provided through this platform presupposes acceptance of this Privacy Agreement.

1. Who We Are

The Ana Viegas MD platform provides General and Family Medicine Consultations, Geriatrics Consultations, Therapeutic Reconciliation Consultations and Consultancy Service on the Portuguese Health System, always carried out Online by Dr. Ana Viegas. For each consultation, you can expect a personalized assessment of your clinical history, medical advice, medication and prescription of complementary diagnostic means, if appropriate.

2. Information We Collect

We may collect the following personal information:

  • Name;

  • Email address;

  • IP address;

  • Information about your health and medical history;

  • Information about your habits and lifestyle;

  • Payment Information.

3. How we use the information we collect

We use your data to:

  • Operate and maintain the website;

  • Provide information and content of interest to the user;

  • Improve our services and offer new services and features;

  • Improve the functioning of the website, including content management and prioritization;

  • Add to our mailing list to communicate products and/or services or send useful content related to the topics addressed on the site;

  • Provide our telemedicine services;

  • Process payments;

  • Provide support or user support;

  • Publicize new services and special offers (for marketing and advertising purposes);

  • Fulfill contractual and legal obligations.

At no time will this data be provided to external companies or used for any purpose other than those described above.

4. How we share information with third parties

We may share your personal information with the following third parties:

  • Service providers we use to provide our telemedicine services;

  • Third parties that help us process payments;

  • Government authorities, when required by law or regulation.

Our privacy policy is not applied to third-party websites, so we are not responsible for the privacy policy or content present on these same websites.

5. How long do we keep your data

With the exception of rare shorter-term exceptions, such as Google Analytics, your data is kept indefinitely.

6. How your personal data is treated

We do not actively promote the collection of any personal data that may be considered sensitive. In any case, it is possible that personal data of this nature are sent to us by email, and they will be treated confidentially - under medical confidentiality - and only for the time necessary for the purpose for which they are intended.

7. How we protect your information

We take reasonable steps to protect the personal information we collect from loss, misuse and unauthorized access, and it is important to remember that no security measures are 100% effective.


8. Why are you receiving our emails?

If you are receiving emails from us for brand communication (such as newsletters), it is because at some point you registered on the site, filled out a contact form or purchased one of our products. You can, at any time, unsubscribe from the newsletters.


9. Ads

Like other websites, we collect and use information contained in advertisements. The information contained in the advertisements includes the IP (Internet Protocol) address, the ISP (Internet Service Provider), the browser used (such as Internet Explorer or Chrome), the time of visit and the pages visited. The collected data can be used to carry out advertisements on platforms such as Facebook, Instagram, LinkedIn, Google, Twitter and Pinterest.

10. Privacy rights

You have rights in relation to your personal information, including the right to access, correct, update and delete your personal information. If you wish to exercise these rights, please contact us using the contact information provided below.

11. Changes to this Privacy Policy

This Privacy Policy may be updated. The latest version will always be available on our website. It is your responsibility to periodically check this Privacy Policy for revisions and updates.

12. Contact

If you have any questions or concerns about this Privacy Policy, please contact us at or via the contact form on the website.

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